Originally posted on What Have You Learned Today?:

On The Job TrainingOn-the-job training (OJT) tends to be handled in a somewhat casual approach that often relies on experienced co-workers to train new employees.  This time honored way of providing OJT is based on the questionable assumption that the most knowledgeable subject matter expert equals the optimal instructor.


Yet, being able to do something doesn’t also mean having an ability to transfer that skill to another person.  Just ask any parent about trying to teach driving skills to their teenager.


Granted, quality instruction requires trainers who know the course content backwards and forwards.  But other qualities can be important factors in determining who will make qualified instructor.  Here are additional factors that training experts need:


  • Patience - Curriculum must be broken down into small segments that learners can absorb a little bit at a time.  Some learners have to start at very basic levels.  Repetition is usually required to truly…

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