Making the Case for Learning and Development Investment
November 19, 2012 1 Comment
This is a great post with some ideas that really resonated for me, particularly the idea of social impact as a measurement of ROI rather than financial impact.
This first session is being presented by Kadisha Lewis-Roberts from Mitchells and Butlers (restaurants and food pub owners) and Ann Rivera of Trident Housing Association.
Kadisha helps to provide a way of starting to understand ghe business by doing a ‘scan the internal environment’. This means:
– keep your finger on the organisational pulse
– meet up with newbies
– develop a sixth sense
– be a data gatherer
Following from this she says we should also scan the external environment by:
– know what’s going on
– find out what your competitors are doing
– build your social capital
– develop yourself
She goes on to describe how to be the missing link between the organisation’s goals and what L&D/OD can deliver. This is done by connecting the two priorities together. I like the next piece about getting the biggest bang, where Kadisha talks about understanding which programmes are…
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