Why be an Enterprise RTO
February 18, 2013 5 Comments
Why are we an Enterprise RTO, what purpose does it serve?
This was a question I have asked of me recently by a number of people both inside and outside of the organisation, and in answering it I realised that while I and probably a handful of other people in the organisation could actually explain what purpose it served for us to be our own RTO, we did not as an organisation have this purpose articulated in any of our learning documents.
So what is the answer well here is what it now says in our Organisation Learning Framework:
4.0 RTO Training
UCC operates as a Registered Training Organisation to instantiate the organisations learning objectives. The prime purpose of the RTO is to provide accredited training outcomes for staff and volunteers and the staff and volunteers of other UCQ Service Groups and to support the Organisational Learning Model. Operating as an RTO provides the organisation with the ability to control and contextualise the content and delivery of these outcomes in a way with meets both legislative requirements and organisational need to ensure the best possible outcomes for both staff and volunteers and the organisation as a whole. Where appropriate and when capacity is available the organisation may choose to utilise the RTO to deliver accredited training to external parties.
As an RTO UCC seeks to:
- Become a leading provider of Training and Organisational Development services across its core business areas to both internal and external stakeholders;
- Ensure that any training provided meets and exceeds the expectations of those individuals and organisations to which it is provided; and
- Maintain the highest possible standards with respect to content, facilitation and the development of training.
I have underlined what I think are the two main reasons, the purpose for us having and maintaining our RTO status;
- To provide Nationally accredited training for our staff and volunteers; and
- control and contextualise the content and delivery to meet organisational need.
Now you might say, but you can achieve both of those outcomes without being an Enterprise RTO, you just need good partnerships with good external RTO’s who are willing to do those things and to some extent you would be right, however, in my experience when the rubber hits the road on these sorts of things very very few external RTO’s are actually willing to do number two. A lot will say that they are but very very few actually will.
There is another reason though, which I think is far more compelling and that is one of knowledge and experience. We are one of the largest community services organisations in Australia and have a relatively diverse business across three main stream, Children and Families, People with Disabilities and Crisis support, and we have some of the best and most experienced people in the world working in the organisation. I often joke with people that if I need to know something about one of the areas of our business I just have to walk out of my office and turn left. I have experts with years of actual experience in their respective fields I can access in our Head Office alone, without looking into the actual services, programs and regions and most of them have training qualifications. So why would we go to a TAFE or a private RTO to have our people trained, it is highly unlikely that the trainers have the same or better experience than the people we have within our own front garden and when you add to that an experienced and dedicated L&D team who can package the content provided by our own subject matter experts, there seems little reason to go outside.
When you think this way about why we have an Enterprise RTO it also does something else, it informs us of what our scope should be and when (and we do) we should partner with external RTO’s. You wont (and probably never will) find Cert IV in FLM or TAE, or the Diploma of Business on our scope, despite the amount of staff who may ask for it. Why, because it is not our core business, our core business is Community Services and to a smaller extent Health and that is where our scope sits.
And it is that idea of core business and doing what you are good at that really explains why we are an Enterprise RTO.