You can lead a horse to the water but you cannot make him enjoy the view
July 25, 2013 1 Comment
I think this is a great little article, and I agree with it wholeheartedly. L&D is responsible for the content and the delivery, but the individual learners and the managers who send them are responsible for engagement and understanding of why the person is on this particular course at this particular time and transfer of learning when they get back to the workplace.
“How can you assure us that every participant will be engaged in your workshop?” was asking a client recently. “I can’t assure you of that, I am afraid. My role is to create the conditions for each style of learner to feel comfortable in engaging, but at the end of the day it also depends on the willingness of each of them.” was my answer.
Learner engagement is critical to successful training but who is responsible for it? The facilitator, the learner HR, the business? In my opinion, it is everyone’s responsibility.
The facilitator’s responsibility is to ensure that content is relevant to the audience, the facilitation techniques are varied enough to create a certain rhythm to the session, the mix between activities, debriefs, facilitated discussions and content download is balanced in a way that satisfy all learning styles and to create a compelling story that links back to the…
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