Student cohorts, learning outcomes and employment possibilities

So as you may have noticed I haven’t posted anything for a couple of weeks, this was mainly due to two things, firstly I was on holidays and secondly I have actually been out on the boards so to speak again, delivering some training.  A certificate II in community services to be exact which has kept me in the field and somewhat away from the keyboard.  It has done something else as well, it has driven home to me the need that we have in this sector to make sure that when we enroll people in programs that they are in the right program for them.  The level of the program needs to be right, both in terms of content and assessment, it has to link to what they want to do with their lives and there needs I think to be the possibility of an appropriate outcome for them.  Unfortunately I think that perhaps we in the sector and those around the sector who recruit, for want of a better word (I will explain what I mean later), student cohorts for us to deliver training to sometimes don’t look hard enough at those who are going to be doing the course before we start them on their journey.

Now as most of you know I am a strong believer in the value of education for everyone, particularly in terms of the possibility of improving a persons lot in life shall we say, for example assisting them to move into gainful employment.  At the same time I am troubled that a lot of the programs and funding which is spread around by various governments with the idea of helping highly disadvantaged people to improve their prospects  may in fact by quite ineffectual simply because the student cohorts who are being recruited into these programs, for a range of reasons, such as, the  eligibility requirements, the pressure on organisations to reach certain numbers of attendees and recruitment being often done by third party organisations (community sector and NFP’s) who don’t understand the VET system.

I have had this exact thing driven home to me over the past weeks, while as I said delivering a Certificate II in community services through a program where community sector organisations are funding to recruit and provide a range of wrap around services like CV’s for example and the provider ‘simply’ delivers the accredited part of the program under standard funding arrangements. That I encountered such issues with a lower level qualification may puzzle some of you, but bear with me as I explain.  Firstly there are a range of criteria set by the government for who can undertake these programs, students must be either unemployed and not receiving commonwealth benefits or have been unemployed for a period of more than six months.  Now as anyone who has been unemployed for more than six months, either by choice or not, their are in general significantly more issues around getting back into the workforce then for people who are currently employed or only short term unemployed.  Secondly the organisations are given funding for a certain number of students, so if they don’t get the numbers they need they may well have to refund money to the government when the program is over and thirdly the vast majority of organisation involved in these programs have little no experience in the provision of accredited training, they are service providers not training organisations.

So what happens when all of this comes together?  Well you get a group of people (twelve to be exact) out of whom, I would suggest only two will gain employment as a result of the program and maybe another two more will go on to do further study.  So about two thirds of the group will not achieve one of the listed outcomes for the program. Why? Well there are a variety of reasons some of which are,

  • lack of social and work skills, to such an extent that it will take far more work and training than what they are having to overcome
  • Attitudinal issues bought about from previous experiences, both in work and elsewhere
  • a lack of ability to determine what is appropriate behaviour and act accordingly, and
  • their world view

The first thing that is interesting about this list is that for the most part none of these issues relate to their ability to successfully complete the assessments for the program.  There are one or two who have really struggled with the content and assessments, but all but one will actually successfully complete.  What is interesting is that when the class first started I thought the number of people who would get an appropriate outcome would be much higher, but as time has progressed and we have had more and more conversations, the students have felt safer and more comfortable, they have said and done things which show clearly why a number of them have had the experience of never keeping a job for more than about 3 months.

None of this of course should not be taken to suggest that the students have not grown, learnt things and perhaps become a little better equipped for life.  What it is to suggest is that we need where we can, across the board, to try and do a bit better job when it comes to recruiting students, across all levels of qualifications.  Now can we always get it right at the start, no and to think we could would be foolish.  We recently had to withdraw a student who had an undisclosed mental illness, which made it impossible for him to complete the requirements of the course.  He didn’t disclose it, because he thought it was going to have an impact, but as the course rolled on it did and despite the supports we were able to offer it was impossible for him to continue and as I have said with my recent experience, issues didn’t become clear until we touched on a particular subject or the student felt sufficiently safe.

The other thing that needs to be done is for the funding bodies to look at the criteria they are placing on these courses and programs and ask themselves some hard questions about whether the criteria themselves are making it more difficult for everyone, students included to get the desired outcomes.

Anyway that’s just my opinion.

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About pauldrasmussen
Paul is the winner of the 2013 Leadership in VET Quality Award and the 2013 LearnX Learning Manager of the year award. A Thought Leader and Speaker on Organisational Learning, Professional Development, Motivation, Leadership, Management and Professional Ethics, he speaks widely and has published work on the areas of Learning and Development, Learning ROI, Business, Management, Leadership and Ethics. With Qualifications in Ethics and Bioethics, Organisational Learning and Development, Training, and Business Management and Leadership, Paul has worked in and with a wide range of public, private, government and not for profit organisations. He is currently the National Training Manager for Spectrum Training and the principal consultant with Rasmussen Learning. Specialties: • Organisational Learning and Development • Ethics (Business, Professional and Theoretical) • Learning Management and ROI • Professional Speaking • RTO Management • E-Learning • Management • Leadership • Learning Management Systems

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